Terms of Service

Last updated: October 23, 2026

Overview

Welcome to MAVENDI!

The terms "we", "us" and "our" refer to MAVENDI. MAVENDI operates this online store and website, including its content, features, tools, products and services (collectively, the "Services").

Our online store is powered by Shopify.

These Terms of Service explain your rights and responsibilities when accessing our website or purchasing products from MAVENDI.

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy.

Nothing in these Terms limits your mandatory rights under applicable consumer protection laws.

1. Access and Account

You must be at least the age of majority in your jurisdiction to make purchases through our website, or have the authorization of a parent or legal guardian where permitted by law.

You agree to provide accurate, complete and current information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

2. Our Products

MAVENDI strives to provide accurate product descriptions, photographs and specifications.

However, product colors and appearance may vary slightly depending on your device and display settings.

We reserve the right to update product descriptions, modify product availability or discontinue products without prior notice.

Any changes will not affect mandatory rights relating to orders already accepted.

3. Orders and Purchases

By placing an order, you offer to purchase the selected products at the displayed price.

We reserve the right to accept or decline orders, subject to applicable law.

An order is accepted when we confirm acceptance.

If an order is canceled after payment has been collected, we will provide any refund required by applicable law.

Please review your shipping address, contact details and order information carefully before completing checkout.

If you need assistance with an order, contact support@mavendi.shop.

4. Pricing and Payment

Product prices are displayed on our website in the currency selected or shown at checkout.

Applicable taxes, shipping charges and other mandatory fees will be disclosed in accordance with applicable law before you complete your purchase.

Where import duties or customs charges may apply, relevant information will be provided as required by law.

We reserve the right to change prices and promotional offers without prior notice. Price changes will not affect accepted orders.

Payments are processed through the payment methods available at checkout.

5. Shipping and Delivery

We ship to the destinations available during checkout.

Delivery estimates, shipping methods and applicable shipping charges are described in our Shipping Policy or during checkout.

Delivery times may vary depending on destination, carrier operations, customs procedures and circumstances beyond our reasonable control.

We will fulfill our delivery obligations in accordance with applicable consumer protection laws.

For more information, please refer to our Shipping Policy.

6. Returns, Refunds and Consumer Rights

Returns, refunds and exchanges are governed by our Refund Policy and applicable consumer protection laws.

Where applicable, consumers in the European Union have a statutory right to withdraw from qualifying distance purchases within 14 days after receiving the goods, subject to legal exceptions.

Consumers may also have statutory rights relating to defective or non-conforming products.

Nothing in our policies excludes or restricts rights that cannot legally be waived.

For assistance, contact support@mavendi.shop.

7. Intellectual Property

The content on this website, including original text, photographs, graphics, designs, branding and other materials, is owned by MAVENDI or used with permission from the respective rights holders.

You may not reproduce, distribute, modify or commercially exploit protected website content without authorization, except where permitted by applicable law.

Shopify and other third-party names, trademarks and logos remain the property of their respective owners.

8. Third-Party Services and Tools

Our website may include services, applications or tools provided by third parties.

These services may be governed by their own terms and privacy policies.

We are not responsible for third-party services beyond the extent required by applicable law.

9. Third-Party Links

Our website may contain links to websites operated by third parties.

We do not control these websites and cannot guarantee their content, availability or security.

We encourage customers to review third-party terms and privacy policies before using their services.

10. Relationship With Shopify

MAVENDI uses Shopify to operate its online store.

Purchases made through our store are transactions between you and the legal seller operating MAVENDI, not Shopify.

Shopify provides the underlying e-commerce technology and processes certain information in accordance with its applicable policies.

For additional information, review our Privacy Policy and Shopify's Privacy Policy.

11. Customer Reviews and Feedback

If you submit reviews, comments, suggestions or other content, you confirm that you have the right to share that material.

You grant MAVENDI a non-exclusive, worldwide, royalty-free license to display, reproduce and use your submitted feedback in connection with operating and promoting our Services, subject to applicable law.

You must not submit unlawful, misleading, defamatory or infringing content.

We may moderate or remove content that violates these Terms or applicable law.

12. Errors and Inaccuracies

Occasionally, our website may contain typographical errors or inaccurate information relating to product descriptions, prices, availability or shipping.

We reserve the right to correct such information.

Any changes or cancellations affecting existing orders will be handled in accordance with applicable consumer protection laws.

13. Prohibited Uses

You agree not to use our website:

• For unlawful or fraudulent activities.

• To infringe intellectual property or privacy rights.

• To transmit viruses, malware or harmful code.

• To interfere with website security or functionality.

• To impersonate another individual or organization.

• To collect personal information unlawfully.

• To distribute spam or unauthorized promotional messages.

We may restrict access to our Services when reasonably necessary to address violations of these Terms, subject to applicable law.

14. Automated Access

Automated systems, including software agents, may not access or interfere with our Services in ways that violate applicable law, bypass security controls or disrupt website functionality.

We may implement reasonable technical measures to protect our Services from unauthorized automated activity.

15. Termination

We may suspend or terminate access to certain Services if these Terms are materially violated, subject to applicable law.

Termination does not affect rights or obligations that arose before termination or statutory consumer rights.

16. Disclaimer of Warranties

We aim to provide accurate information and reliable Services.

However, website availability may occasionally be affected by maintenance, technical problems or circumstances beyond our control.

To the extent permitted by applicable law, we do not guarantee uninterrupted or error-free website operation.

Nothing in these Terms excludes statutory product warranties, legal guarantees or other mandatory consumer protections.

17. Limitation of Liability

To the maximum extent permitted by applicable law, MAVENDI will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory liability for defective products, personal injury where applicable, or violations of statutory consumer rights.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of our Services or material violations of these Terms.

This provision does not limit any non-waivable consumer rights.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

Mandatory consumer protection laws will prevail over any conflicting contractual provision.

20. Entire Agreement

These Terms of Service, together with the policies referenced on our website, govern your use of our Services.

They do not replace or restrict rights that cannot be waived under applicable law.

21. Assignment

Any assignment or transfer of contractual rights and obligations will be subject to applicable law.

Nothing in this section restricts mandatory consumer rights.

22. Governing Law

These Terms are governed by the laws applicable to the legal seller operating MAVENDI, subject to mandatory consumer protection provisions.

If you are a consumer residing in the European Union, you retain the protection of mandatory consumer laws applicable in your country of habitual residence.

Nothing in these Terms deprives consumers of any mandatory rights relating to competent courts or dispute resolution.

23. Translations

These Terms may be made available in multiple languages.

Where required by applicable law, customers will receive contractual information in the legally required language.

Any language-related provision will not override mandatory consumer protections.

24. Headings

Section headings are provided for convenience and do not affect the interpretation of these Terms.

25. Electronic Communications

By placing an order or using our Services, you acknowledge that we may send transactional communications electronically, including order confirmations, shipping notifications and customer service messages.

Marketing communications will be sent in accordance with applicable consent and privacy requirements.

26. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, Services or legal requirements.

The latest version will be available on this page.

Changes will not retroactively remove rights arising under previously accepted orders.

Where required by law, we will provide notice of material changes.

27. Contact Information

For questions regarding these Terms of Service, please contact:

MAVENDI

Website: https://mavendi.shop

Email: support@mavendi.shop

The legal identity and additional contact details of the seller operating MAVENDI should be provided in the store's Contact Information policy.